FAQs

FREQUENTLY ASKED QUESTIONS 

Are the florals, greenery, or fruit real?

No. Gardenbug Designs uses high-quality artificial florals, greenery, and decorative elements selected for their realistic appearance and durability. With proper care, they can be enjoyed for many years.

Will my floral stems arrive bent?

Possibly. To reduce shipping costs and protect materials during transit, some long stems may be gently bent for packaging. This does not affect the quality or intended use of the product, and stems can easily be reshaped upon arrival.

Do you restock sold-out items?

Availability varies by product. Some items are seasonal, limited availability, or sourced from discontinued collections and may not return once sold out. If you are interested in a specific item, please contact us and we will be happy to check availability.

Can I purchase supplies in larger quantities?

In some cases, additional quantities may be available beyond what is listed online. If you need larger quantities for workshops, events, client work, or multiple projects, please contact us before placing your order.

Can you help me find a specific floral or supply?

Possibly. If you are searching for a particular floral, greenery, ribbon, or design material, feel free to contact us. While we cannot guarantee availability, we are often able to suggest alternatives or help locate materials that fit your project.

Do you offer custom designs?

Yes. Gardenbug Designs offers custom wreaths, arrangements, and specialty floral projects. Visit our Custom Orders page for more information or contact us at info@gardenbugdesigns.com to discuss your project.

How is wreath size determined?

Wreaths are measured diagonally from the outermost tip of one element to the outermost tip on the opposite side. Exact measurements are provided within each product listing.

What happens if my grapevine wreath sheds?

Grapevine wreath bases are made from natural materials and some shedding is normal over time. Occasionally, dried leaves or small pieces from the interior of the wreath form may become dislodged during shipping, handling, or seasonal changes in temperature and humidity.

This is a natural characteristic of grapevine wreath forms and does not affect the integrity or quality of your wreath.

What is the green material on the back of my wreath?

Some wreaths feature Spanish moss or artificialon the back to create a finished appearance and help conceal mechanics.

Because Spanish moss is a natural material, minor shedding may occur. This is normal and not considered a defect. If a small amount becomes dislodged, it can be reattached with glue if desired.

Can my order be sent as a gift?

Yes. While wreaths cannot be traditionally gift wrapped, specialty tissue paper and a personalized gift note may be available upon request.

Please ensure the recipient’s shipping address is entered correctly during checkout, as orders are shipped to the address provided at the time of purchase.

Are your wreaths safe for outdoor use?

Most wreaths are suitable for display in a covered outdoor location such as a porch, entryway, or protected patio.

To maximize the life of your wreath, avoid prolonged exposure to direct sunlight, extreme heat, heavy rain, snow, or severe weather conditions. Over time, exposure to the elements may cause fading or wear.

For best results, display your wreath in a protected location and bring it indoors during periods of severe weather or when not in seasonal use.