Custom Orders
CUSTOM ORDERS
Looking for something uniquely yours? Gardenbug Designs offers custom design services for customers seeking a personalized wreath, arrangement, floral display, or specialty project.
CUSTOM ORDER PROCESS
A non-refundable deposit of 50% is required before materials are purchased and work begins.
This deposit is applied toward the final purchase price of your design. In the event of a cancellation, the deposit will be retained to cover design time, sourcing efforts, materials purchased, and project-related expenses incurred up to that point.
INSPIRATION & DESIGN
Inspiration photos are welcome and may be submitted to info@gardenbugdesigns.com. Please note that inspiration photos are used as a design reference only. Every custom design is created individually and will not be an exact replica of another designer’s work.
CREATIVE DIRECTION
Gardenbug Designs retains full creative control over all custom designs. Customer preferences, inspiration photos, color palettes, and requested materials are used to guide the design process; however, final design decisions, material substitutions, mechanics, and artistic interpretation remain at the discretion of the designer.
The goal of every custom order is to create a unique piece inspired by your vision while maintaining the design style and creative standards of Gardenbug Designs.
GETTING STARTED
To begin a custom order, please complete the Custom Order Form and include:
• Desired budget
• Project type (wreath, arrangement, floral display, etc.)
• Preferred colors
• Desired materials, florals, greenery, ribbon, or theme
• Event date (if applicable)
CONSULTATION & SOURCING
Once your request has been received, you will be contacted to discuss your project, design goals, budget, and material preferences.
Following the consultation, materials will be sourced and a design direction will be finalized. Availability of specialty or seasonal materials may impact timelines.
MATERIAL AVAILABILITY
While every effort will be made to source requested materials, certain florals, greenery, ribbon, containers, and specialty items may become unavailable or discontinued. In these situations, comparable substitutions may be made while maintaining the overall design style, color palette, and quality standards of the project.
APPROVAL & FINAL PAYMENT
Once your custom design has been completed, photos will be provided for review.
The remaining balance is due prior to shipment or pickup.
SHIPPING FEES
Shipping charges are not included in the custom design price unless otherwise stated. Shipping costs are calculated separately based on the size, weight, destination, and packaging requirements of the completed design.
SHIPPING & DELIVERY
Custom orders are shipped after final payment has been received. Shipping timelines vary based on carrier availability, destination, and seasonal demand.
EVENT DATES
If your custom order is intended for a specific event, holiday, or deadline, please communicate that information during the consultation process. While every effort will be made to accommodate requested timelines, completion dates cannot be guaranteed until materials have been sourced and the project has been confirmed.
QUESTIONS?
If you have questions regarding custom orders, availability, timelines, or design possibilities, please contact us at info@gardenbugdesigns.com.